Privacy Policy and Cookies

This website, located at (our site), is operated by Sequoia Digital Ltd a company incorporated in England (registered number 09146205) and whose registered office is at Advertising House, 25-27 Hendford, Yeovil, Somerset, BA20 2BE (we, us, our).

During your use of our site we will collect personal information about you. This Privacy Policy sets out the information practices used by us, including the type of personal information we gather, how the information is used, and with whom the information is shared.

This Privacy Policy and our Cookies Policy forms a part of our Terms of Use.

Please read this Privacy Policy, our Cookies Policy and our Terms of Use carefully before you use our site or send us any information. These documents constitute a legally binding agreement and contain important information about your legal rights and obligations.

By using our site and submitting information to our site you accept this Privacy Policy, our Cookies Policy and our Terms of Use and agree to abide by them. If you do not agree to this Privacy Policy, our Cookies Policy and our Terms of Use, please do not use our site or submit information to us via our site.

The information we collect

We collect the following kinds of information from people visiting this website:

  • feedback (through visitors emailing us or completing online forms)
  • enquiries and customer satisfaction survey results (via this website)
  • site usage information, using cookies and page tagging techniques
  • personal information you give us to enable us to reply to your enquiries


To find out more about cookies and how Sequoia Digital uses cookies, please read our Cookie Policy. Sequoia Digital does not collect any personal information using cookies.

How we use your information

Information collected by SEQUOIA DIGITAL is used to:

  • improve the content and design of the website
  • contact visitors (with their permission)

We will never share your information with 3rd party organisations for marketing, market research or commercial purposes. We do not pass on your personal information to any other website.

Other websites

This website contains links to and from websites of other organisations. This privacy policy applies only to this website.

When you go to another website, read the privacy policy on that website if you want to know what it does with your information. We do not pass on any of your personal information to other websites.

When you come to this website from another website, we may get personal information about you from the other website. You should read the privacy policy of websites you visit that link you to this website if you want to know about this. These policies will explain how they collect and use your personal information and if they pass this onto websites they link you to.

This website has links at the bottom of website pages so you can use social networking websites (e.g. LinkedIn and Twitter). These websites are not controlled by us. By using these links you accept the privacy policies of these websites.

Data protection notice

Under the Data Protection Act, we must protect any information collected from you. We use information technology tools and encryption software to protect your data, and keep strict security standards to prevent any unauthorised access to it.

Access to your information

All personal information received is treated confidentially. By submitting personal information you agree to us processing your personal information, including sensitive personal information, for the purposes outlined below.

Personal information you submit may be passed on to the appropriate part of the organisation to help resolve any query raised. We may also give personal information to law enforcement authorities as part of a criminal investigation.

Personal data will be available to selected employees, contractors and service providers who are associated with SEQUOIA DIGITAL in order for them to complete their responsibilities.

Where we use the services of other organisations, they are contractually obliged to process your data securely and confidentially under our direction.

Asking for information SEQUOIA DIGITAL holds about you

Under the Data Protection Act you have the right to ask for a copy of the information SEQUOIA DIGITAL holds about you. Requests should be made in writing to:

Data Processing
25 - 27 Hendford,
BA20 1UN

Changes to this privacy policy

If this privacy policy changes, we will update this page. You should visit this page regularly so you know:

  • what personal information we collect
  • how we use your personal information
  • when (if ever) we share your personal information with someone else

Cookie Policy

What are cookies?

When we provide services, we want to make them easy to use, useful and reliable. Where services are delivered on the Internet, this involves placing small files, known as cookies, on your device (your computer, mobile phone or tablet). Cookies cannot be used to identify you personally, but do include a unique string of random letters and numbers to identify your device. This string is your ‘identification card’, which can only be read by the server that gave you the cookie.

Most websites use simple cookies to track how many visitors they get and how many of those visitors are repeat visitors, to analyse how their website is performing. Some websites rely on cookies to function properly, for example some online shops use cookies to remember your ‘shopping cart’, or remember what you viewed on your last visit to show you similar items you might be interested in.

Where can I find out more about cookies?

You can learn more about cookies on the DirectGov website: What cookies are and how to manage them. You can also find further information about cookies, including where to find them and how to delete them, in the ‘Help’ function within your internet browser (the program you use to access the internet). If you use a mobile device to access the internet, such as a phone or a tablet, consult the manual for your device for further information as these usually use specialised browsers.

Please remember that disabling all cookies may significantly affect your browsing experience as many sites will not function correctly. For example, our online planners will not work for you if all cookies are disabled in your browser.

How does SEQUOIA DIGITAL use cookies?

We use cookies to ensure that our website is useful and to enable some parts of it to work properly. Examples include:

  • We measure how many people use our website, so we can make sure our website has the capacity to meet demand;
  • We measure how people use our website, for example whether visitors find us from a search engine or type in the site address directly;

Cookies cannot be used to identify you personally.

What cookies does SEQUOIA DIGITAL use?

SEQUOIA DIGITAL cookies are ‘session cookies'; that is, they will delete themselves when you close your browser.

What about the websites SEQUOIA DIGITAL links to?

Our website may provide links to other companies from time to time. You can also reach both LinkedIn and Twitter via our site. None of these websites are controlled by us. These websites have their own privacy policies and may place cookies on your computer.

Linking disclaimer

SEQUOIA DIGITAL is not responsible for the content or reliability of linked websites. Linking should not be taken as an endorsement or recommendation. We cannot guarantee that links will work and we have no control over their availability. Links to other websites are maintained by third parties that SEQUOIA DIGITAL thinks may be of interest to visitors of this site.

Virus protection

Although we make take every effort to check and test material we cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material from this website or from any website hyperlinked to it.

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